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in case you were wondering...

yes, I'm quite happy with all this. :)


Jan. 8th, 2005 06:21 am (UTC)
Tears of a desperate man
Hey bro, sorry to intrude yer journo but Livejournal's "Customer service" is making me psychotic. I've asked a question TWICE and been given one of those "Dear RooCH...*click* Copy *click* Paste" answers. I hastily set up a travel journal for my six month trip, simply as a subsidiary to my main journal. During the haste, I neglected the birthdate option, being that it was mearly for travelling. Now I can't do anything, and the userinfo and such has been deleted. Could I give my info to someone who could change the birthdate? And PLEASE don't send me the same "the laws in America have changed" thing or I may cry. My main journal is fine, username rooch. It's the travel journal username twisted_tome, that has gone scewiff. It's written by the same person *cryage*
Jan. 8th, 2005 07:33 pm (UTC)
Re: Tears of a desperate man
Sorry RooCH, but I don't do end user support (I don't actually know how to fix what is broken for you.) However I do know that some of the COPPA stuff got out of whack recently so I have forwarded your message to someone who should be better able to assist you.
Jan. 9th, 2005 03:24 am (UTC)
Re: Tears of a desperate man
Thank you man, above and beyond the call of duty,
mucho appreciato, RooCH
Jan. 9th, 2005 05:30 am (UTC)
Re: Tears of a desperate man
It looks like the only way out of this for you right now is to provide a credit card number. We won't actually charge you anything (we'll be effectively reserving 1 penny, but that will be released shortly) it's just that people under 13 can't have credit cards, and it's the only way we have of verifying your age right now.

We're working on some other methods, but as with most things of this scale it will take a little while to work out the details.
Jan. 10th, 2005 02:53 pm (UTC)
Re: Tears of a desperate man
excuse my ignorance, but are there really other methods for this to work? I mean frankly I cannot think of anything at all! [but then again, my brain is fried already by the lovely customers I had today........]